FAQ
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TERMS & CONDITIONS
TERMS AND CONDITIONS: Margate Old Town Market MOTM 2026
By completing the booking form and sending your payment you agree to the following terms and conditions:
DEFINITION
In these Terms and Conditions, the term ‘Trader’ means any person, firm or company who has made an application for and who has been granted a pitch at the market. The term ‘Exhibition or Market' means the event detailed on the Booking Form. The term ‘Organiser or MOTM’ means Margate Old Town market.
Your completed form and payment will secure your stall. You will receive a receipt via email; this receipt secures your stall. Your bookings will be stored in your personal trader area of the booking application. No financial information is held with our company. If you would like to view and download previous receipts, please log in to your account.
Traders must turn up to the event at least 1 hour before the Market opening times(9.30 at the earliest 10.30 latest). Failure to do so may result in the stall being cancelled and no refund will be given.
Bookings and Payments must be paid in full and in the time, frame stipulated or as detailed or unless otherwise agreed with the Organiser. Receipts will be issued following balance payment of all bookings. If payments are not made by the Trader in accordance with the time frame stipulated, the Organiser may resell or reallocate the pitch but shall be under no obligation to reimburse or refund any payments already made. The Trader also will remain fully liable for any amount outstanding on the booking. It is the Traders responsibility to make the Organisers aware if paperwork regarding the booking has not been received. Non-delivery of paperwork does not substantiate the cancellation of a booking following submission of a booking form.
If the Trader wishes to cancel the pitch booking after acceptance by the Organiser, they must give at least three day’s written notice prior to the event. Should an exhibitor not be able to attend, and appropriate notice in given in the stipulated timeframe, the Organiser will work with the trader to try and transfer the booking to another suitable date/market. This cannot be guaranteed and if no suitable events are available, or if the Trader is no longer trading, the balance of the invoice will be cancelled, however deposits and or balance may not be refunded.
If the Trader gives less than three day’s written notice, and the Trader has paid the balance of their booking, no refunds or transfers are permitted. If the Trader has not already made full payment, the full balance of the booking will be payable by the Trader within 7 days of the cancellation. If the Trader fails to make payment under these circumstances, they will not be permitted to trade in the future.
The Organiser reserves the right to cancel the booking if:
The Trader is in any breach of contract as stipulated in these Terms and Conditions
The Trader does not adhere to an agreed payment plan
The Trader ceases or threatens to cease their business operations
The Trader is obstructive to the booking process or potentially damaging to the Market
The product or services stipulated in the booking form is not as stated by the trader or is not suitable for the market
The event is cancelled through no fault of the Organiser
Any circumstances whatsoever beyond the reasonable control of the Organiser including by not limited to acts of war, terrorism, pandemic and force majeure
Any deposits are non-refundable but may be transferable in accordance with clause 5. Refunds are not issued as standard but may be issued by the Organiser on a case-by-case basis. Should none of these options be suitable or available in accordance with the Organiser’s wishes, cancellations terms in Clause 5 will apply.
6. If a manager from MOTM changes the date or the times of the Market who have booked in will be offered a space at an alternative fair or at the fair with the altered hours/date.
7. Traders are responsible for removing all items and rubbish from the venue once the Market is finished. If a Trader does not clear away rubbish or their property from their stall space, they may be asked to pay a penalty of £50.00 or they may lose their space at the following markets.
8. MOTM has public liability insurance of £5M, this insurance may not be valid if bags, boxes and items are left on the floor (negligence). Traders are asked to clear away all boxes, bags and spare rails before the Market opens. Any Trader who leaves items on the floor or outside of their pitches and causes a trip hazard will be liable for any costs that occur. Traders are required to have their own Public Liability insurance of £5M
9. Traders are responsible for their own stock and fittings. Any theft of stock or damage of personal fittings or furniture is not the responsibility of MOTM or its employees.
10. The product or services Traders have stipulated in the booking form as their goods or products to be sold must be adhered to. No trader can change or add to the agreed items to be sold. See Break down of product details. (separate document Breakdown of Product Details)
Any change, additions and further details will be forwarded to you or provided as a link as necessary.